Tuesday, 4 August 2015

MODULE 4 Practicing Courageous conversations - Deploy Yourself


MODULE 4
Practicing Courageous conversations - Deploy Yourself

Stakeholder: Opposed Parents

1. Role Setting Identify a role that engages the other person in the conversation. The role you choose may be different than how you normally interact with the other person. What role (not position) are you playing? Examples: colleague, friend, authority figure, confidant. 

Role: Teacher (Figure of Authority) / Friend

2. Confronting Conflict Make a statement in order to surface the conflict. Given how you understand the adaptive challenge, what might be the main issue in conflict? The intention is to put the conflict on the table, and explain to the other person what the disagreement is most likely about.

"You are probably not very comfortable with sending the child for the extra class."

3. Diagnostic Inquiry Ask questions that will help you learn which values, loyalties and losses will be most activated. What moves the person to action? The idea is to generate ways to move the other person to a different position.
 Questions 

1. Why are you not comfortable with sending your child for the extra class? (Safety, other Tuition, Travel)
2. What are your aspirations for the child?
3. Why did you choose to get your child educated?
4. Adaptive Ask Based on your understanding of what it takes to mobilize change with the other person, it’s time to make an ask. What are you asking the other person to do, and what are you in turn willing to change? It is the fact of your risk-taking that maximizes the chances of preserving the relationship while dealing with the difficult issue. 

Ask 
"This is an opportunity for your child to get up to speed with respect to Math and English. It is free of cost and only 45 minutes 4 days a week. I request you think about the benefits for the child and how it can directly impact his/ her education. We can definitely find alternate ways of addressing any logistical concerns you may have. In fact I am willing to organize something close to the community to make this happen."

Stakeholder: Opposed Students

1. Role Setting Identify a role that engages the other person in the conversation. The role you choose may be different than how you normally interact with the other person. What role (not position) are you playing? Examples: colleague, friend, authority figure, confidant. 

Role: Teacher (Figure of Authority) / Friend

2. Confronting Conflict Make a statement in order to surface the conflict. Given how you understand the adaptive challenge, what might be the main issue in conflict? The intention is to put the conflict on the table, and explain to the other person what the disagreement is most likely about.

"You are probably not able to find the time to come for the extra time or looking at other ways of spending that time ."

3. Diagnostic Inquiry Ask questions that will help you learn which values, loyalties and losses will be most activated. What moves the person to action? The idea is to generate ways to move the other person to a different position.
 Questions 

1. Why are you not coming for the extra class? (Safety, lack of friend in the extra classes, other Tuition, Travel, compromise on play)
2. What are your aspirations?
3. Do you feel these Extra classes could add value to you?
4. Do you want to reach the same level as other students because I feel you can?
5. Are there other things you prefer doing in the same time?
6. Have you made a goal for yourself? If yes, how are you looking to achieve it? 
4. Adaptive Ask Based on your understanding of what it takes to mobilize change with the other person, it’s time to make an ask. What are you asking the other person to do, and what are you in turn willing to change? It is the fact of your risk-taking that maximizes the chances of preserving the relationship while dealing with the difficult issue. 

Ask 
"This is an opportunity for you to get up to speed with other students in Math and English. It is short and less demanding in terms of time yet promises to deliver high results. I request you think about the benefits for the you and how it can directly impact your education. We can definitely find alternate ways of addressing any logistical concerns you may have. In fact I am willing to organize something close to the community to make this happen."

Friday, 31 July 2015

Thursday, 30 July 2015

Module 2: Diagnose the system

MODULE 2
Diagnose the system

Challenge 1
Lack of academic growth in lower order students and stagnation in higher and middle order students. Difficulty in giving attention to develop EVERY student in the classroom.

Version 1: Describe the challenge as you normally talk about it with a colleague/friend/community member
We are still struggling to improve the level of our lower order kids. They still struggle with basic numeracy and literacy.

Version 2: Describe the challenge as it looks from the perspective of another person involved. If you have a hard time thinking of someone, choose the person who is most resistant to your idea of progress.
Differentiated practice
More academic intervention time
Personalized teaching (Extra classes)
Building personal relations and understanding context.


Version 3: Describe the challenge in a way that shows how you yourself may be contributing to the problem. If you’re like most people, you may not show up in versions 1 or 2.
Not managing time to plan in a customized way
Not planning for relevant academic intervention and resources.
Not enough emphasis on community visits.


Challenge 2


An attrition rate of 30% at Teach For India, which could possibly be caused by:
  • Lack of contextual training
  • Lack of Fellow engagement and support
  • Lack of communication around linking personal vision and goals to the collective vision and goals

Version 1: Describe the challenge as you normally talk about it with a colleague/friend/community member
Lack of an concerted effort to push people towards professionalism.
Fellows sometimes find it difficult to relate the movement to their personal ambitions.
Inadequate support from the management and a gap in relationship building (placing processes over fellows)


Version 2: Describe the challenge as it looks from the perspective of another person involved. If you have a hard time thinking of someone, choose the person who is most resistant to your idea of progress.

School Principal-
Unprofessionalism on part of the organization.
Trust Issues
Children at risk
Strain on existing resources.


Version 3: Describe the challenge in a way that shows how you yourself may be contributing to the problem. If you’re like most people, you may not show up in versions 1 or 2.

Consistent display of unprofessionalism on part of existing fellows.
flagging mechanism to support management with gap analysis.
Lack of ownership wrt viewing it as a collective challenge.


Challenge 3


Having a strong school team with common vision with current major challenge being team members having different priorities.


Version 1: Describe the challenge as you normally talk about it with a colleague/friend/community member
Difficulty in holding team meetings.
Communication gap between team members
Different work priorities of different team members.
lack of a shared vision as it has never been discussed.


Version 2: Describe the challenge as it looks from the perspective of another person involved. If you have a hard time thinking of someone, choose the person who is most resistant to your idea of progress.
Understanding the perspective and purpose of having a School Team.
Misalignment with personal goals.

Version 3: Describe the challenge in a way that shows how you yourself may be contributing to the problem. If you’re like most people, you may not show up in versions 1 or 2.
Moral dilemma with respect to being prescriptive and being proactive.
Trying to understand other person’s context.
Being presumptuous about what the other person wants.

Monday, 20 July 2015

Module 1: Identifying Adaptive Challenges

MODULE 1
Describe your challenge #1
Lack of academic growth in lower order students and stagnation in higher and middle order students.
  1. Briefly describe a problem where there is a gap between your aspiration and the current reality.  A current challenge is ideal, but one from the past can be used as long as unresolved issues remain.  Presumably you will describe something from your work life, but it could be from your personal,  civic or community life as well. This exercise will be most useful to you if you choose the challenge  that is most pressing to you, something getting in the way of you realizing your purpose.
Lack of academic growth in lower order students and stagnation in higher and middle order students. Difficulty in giving attention to develop EVERY student in the classroom.


2. Tell us what’s been done to address this challenge to date :
  1. What actions have you already taken to address this challenge?
  • Student Leadership - Students taking responsibility of group performance (academics).
  • Learning resources - Creating and using differentiated content worksheets to cater to ALL children in the classroom.
  • Extra classes to support the lower order students.
  • Home Visits to invest the parents to further motivate the kids.


  1. What are the perspectives of other stakeholders involved in this issue?
Student:
Lower Order: Fear of not being able to meet expectations (of all stakeholders)
Higher Order: “I know everything, I don’t need this.” Attitude
Parents: Students not being “model children” at home. Not doing work at home.
School staff (Principal and teachers): Boggled down by admin work in school so sometimes cannot pay attention to all students.
Fellow: All kids in my class are engaged and happy in learning.
Teach For India: One Day All Children will attain an excellent education.


  1. What could they potentially gain or lose if progress is made?
Student: Gain - Confidence, Pride, Knowledge, Skills, Positive attitude                                                                                                Loss - Freedom of working as per their own will, lack of stress
Parents:            Gain - Gratification, Pride                
School staff (Principal and teachers): Higher result in school
Fellow: Better performance.
Teach For India: One step closer to their vision.


3. Why is this challenge important to you?
As a fellow, the main goal for us is to improve our classroom on a student vision scale that comprises of Culture of Achievement, Rigor, Values and Mindsets and Exposure & Access. It’s important to not leave any student behind and maximize our impact.


4. What benefits would it bring to you and/or your organization or community if progress was made?
As an organization it brings us closer to our vision that “One day all children will attain an excellent education.”

Describe your challenge #2
  1. Briefly describe a problem where there is a gap between your aspiration and the current reality.  A current challenge is ideal, but one from the past can be used as long as unresolved issues remain.  Presumably you will describe something from your work life, but it could be from your personal,  civic or community life as well. This exercise will be most useful to you if you choose the challenge  that is most pressing to you, something getting in the way of you realizing your purpose.
An attrition rate of 30% at Teach For India, which could possibly be caused by:
  • Lack of contextual training
  • Lack of Fellow engagement and support
  • Lack of communication around linking personal vision and goals to the collecting vision and goals


2. Tell us what’s been done to address this challenge to date :
a. What actions have you already taken to address this challenge?
What actions have you already taken to address this challenge?
  • Constantly evolving training and development structures at Institute
  • Improved Fellow support through structures like PM Observations and Feedback, Learning Circles, Content Circles, FA Support et al
  • Opportunities for exposure to different career options – Policy, Curriculum, School Management, BTCP et al


b. What are the perspectives of other stakeholders involved in this issue?
1.      Students: Discontinuity in learning
2.      School: Reputational damage and shortage of staff
3.      TFI: Waste of investment in terms of time and training efforts and strain on existing resources


c. What could they potentially gain or lose if progress is made?
1.      Students: Continuous and potentially enhanced learning
2.      School: Additional resources; improved results
3.      TFI: Brings it closer to its collective vision of reaching out to all children with an excellent education


3. Why is this challenge important to you?
I feel quite strongly for the TFI movement and I feel the Fellows are the center of this movement. If we manage to hang on to our talent and develop them in a way that they find themselves contributing to the movement constructively not only in their existent capacities as fellows but also in their future roles as alumni we will not only be able to deepen our impact but also enhance our bandwidth.


4. What benefits would it bring to you and/or your organization or community if progress was made?


This will incrementally and directly help my organization inch closer to its vision of “One day all children will have an excellent education.


Describe your challenge #3
1.    Briefly describe a problem where there is a gap between your aspiration and the current reality.  A current challenge is ideal, but one from the past can be used as long as unresolved issues remain.  Presumably you will describe something from your work life, but it could be from your personal, civic or community life as well. This exercise will be most useful to you if you choose the challenge that is most pressing to you, something getting in the way of you realizing your purpose.
Having a strong school team with common vision with current major challenge being team members having different priorities.
2.    Tell us what’s been done to address this challenge to date:
a.    What actions have you already taken to address this challenge?


As this is an ongoing challenge, so few steps have been taken towards it-
  • Created a communication portal wherein all members of the team can stay connected and updated.
  • Figured out a common free time within school hours for school team meeting/discussion which suits all the members of the school team.
b.    What are the perspectives of other stakeholders involved in this issue?
Different stakeholders involved in this are-
Fellows
Kids
School Staff: Principal/Teachers.
It is yet to be discussed with the stakeholders involved as it is in the first level of issues of getting people to start to discuss about the school team and its vision.
c.    What could they potentially gain or lose if progress is made?
Gains-
Fellows will have a larger impact through the support of a strong school team and will be able to divide work amongst each other on the basis of individual strengths that they have.
Kids (Non TFI) will be able to leverage the presence of TFI fellows in school.
School Staff (teachers) will be able to observe best practices in different TFI classrooms in the school and take the learnings back to their classes.
Principal will be able to see a change in non TFI classrooms as well, thus increasing the overall results of the school.
3.    Why is this challenge important to you?
-          This challenge of building a strong school team is really important to me as it will help me in multiplying the impact I can create through 2 years of my fellowship. It will give me an opportunity to move out of my classroom and bring a sustainable change at school level.


4.   What benefits would it bring to you and/or your organization or community if progress was made?
As a fellow, this will help me in working on the collective action strand of Fellow Commitment Scale at Teach For India.(3 strands of FCS used to measure a Fellow’s journey through the fellowship- Personal transformation, Education Equity, Collective Action).
As an organisation, it will help us in moving close to our mission which says “One day all children will have an excellent
education” as this will help us in reaching more and more kids!


MODULE 2
Lack of academic growth in lower order students and stagnation in higher and middle order students. Difficulty in giving attention to develop EVERY student in the classroom.


Version 1: Describe the challenge as you normally talk about it with a colleague/friend/community member
We are still struggling to improve the level of our lower order kids. They still struggle with basic numeracy and literacy.


Version 2: Describe the challenge as it looks from the perspective of another person involved. If you have a hard time thinking of someone, choose the person who is most resistant to your idea of progress.
Differentiated practice
More academic intervention time
Personalized teaching (Extra classes)
Building personal relations and understanding context.

Version 3: Describe the challenge in a way that shows how you yourself may be contributing to the problem. If you’re like most people, you may not show up in versions 1 or 2.
Not managing time to plan in a customized way
Not planning for relevant academic intervention and resources.
Not enough emphasis on community visits.




























An attrition rate of 30% at Teach For India, which could possibly be caused by:
  • Lack of contextual training
  • Lack of Fellow engagement and support
  • Lack of communication around linking personal vision and goals to the collective vision and goals


Version 1: Describe the challenge as you normally talk about it with a colleague/friend/community member
Lack of an concerted effort to push people towards professionalism.
Fellows sometimes find it difficult to relate the movement to their personal ambitions.
Inadequate support from the management and a gap in relationship building (placing processes over fellows)

Version 2: Describe the challenge as it looks from the perspective of another person involved. If you have a hard time thinking of someone, choose the person who is most resistant to your idea of progress.


School Principal-
Unprofessionalism on part of the organization.
Trust Issues
Children at risk
Strain on existing resources.

Version 3: Describe the challenge in a way that shows how you yourself may be contributing to the problem. If you’re like most people, you may not show up in versions 1 or 2.


Consistent display of unprofessionalism on part of existing fellows.
flagging mechanism to support management with gap analysis.
Lack of ownership wrt viewing it as a collective challenge.




















Having a strong school team with common vision with current major challenge being team members having different priorities.

Version 1: Describe the challenge as you normally talk about it with a colleague/friend/community member
Difficulty in holding team meetings.
Communication gap between team members
Different work priorities of different team members.
lack of a shared vision as it has never been discussed.

Version 2: Describe the challenge as it looks from the perspective of another person involved. If you have a hard time thinking of someone, choose the person who is most resistant to your idea of progress.
Understanding the perspective and purpose of having a School Team.
Misalignment with personal goals.


Version 3: Describe the challenge in a way that shows how you yourself may be contributing to the problem. If you’re like most people, you may not show up in versions 1 or 2.
Moral dilemma with respect to being prescriptive and being proactive.
Trying to understand other person’s context.
Being presumptuous about what the other person wants.